Simple! If you’re thinking of purchasing a new Kinetico system for your home, you can fill out a quick quote request form and Puribec will contact you to discuss your options. Alternatively, if you need spare parts for your system, you can contact us at Puribec to provide you with all the parts you need, including replacement filters.

Simple! If you’re thinking of purchasing a new Atmospher series system for your business, you can fill in a quote request form and Puribec will contact you to discuss your options. If you need spare parts for your system, use our search tool to locate your specialist who can supply all the parts you need.

Simple! If you’re thinking of purchasing or leasing a water station for your business, you can fill out a quote request form and Puribec will contact you to discuss your options.

No, we don’t sell directly to the consumer. You should therefore contact your local Kinetico water specialist, who will be able to guide you through all the possible water treatment options to choose the one that’s right for you. He will also be able to offer you the services of a qualified Kinetico technician for installation and start-up according to standards.

No, Kinetico does not sell directly to the consumer. You can contact us at Puribec to provide you with all parts, replacement filters and consumables for your Kinetico system. The Puribec team is fully trained and certified to install and maintain your system.

It is best to contact the same Kinetico distributor who sold and installed the system. Puribec has been trained and recognized to service Kinetico systems of all models. They can also help you if you have any questions about your appliance’s warranty. Contact us at a branch near you.

Please search for your model on our Softeners, Drinking Water Solutions or Specialized Systems pages. If you can’t find your model on these pages, please contact your Puribec branch.


All Kinetico softeners operate on a principle known as ion exchange, in which mineral hardness ions (usually calcium and magnesium) are replaced by sodium ions. Sodium ions come from the salt in the softening system tank. Some consumers have expressed concern that a softener would add an unnecessary and undesirable amount of sodium to their diet.

The amount of sodium added to the water during the softening process depends on the degree of hardness of the water to be treated, but even when the water is extremely hard, the amount of sodium added during softening is not significant. For example, the amount of sodium added to a 236 ml (8oz) “portion” of water treated to remove 18 grains of hardness per gallon would be about 30 milligrams. By comparison, the same portion of skimmed milk would contain 120 mg of sodium.

People who must adhere to a very low-sodium diet should, however, seek their doctor’s advice on this matter. For more information, or for documentation demonstrating that water softening does not significantly affect your daily sodium intake, we invite you to visit the Canadian Water Quality Association website.

Most consumers get their water from public supplies or private wells. If your water comes from a municipal or public supply, it is regularly tested for contaminants regulated by federal standards, such as microbiological pathogens, radioactive elements and toxic organic and inorganic chemical elements. However, it is very important to note that these tests are carried out at source, and the quality of the water produced by the utilities is not necessarily a guarantee of the quality of the water that reaches your home. Over time, pipes degrade and suffer the effects of erosion, and water treatment and distribution systems are affected by unforeseen situations that lead to boil water advisories.

Most municipalities supply drinking water to homes by injecting chlorine into the water pipes. Their goal, however, is to meet minimum federal standards. Chlorine is commonly used to kill organic matter in water to protect the public from diseases such as typhoid, cholera and dysentery. It is also excellent for neutralizing colors and odors. Unfortunately, recent studies have revealed that chlorine by-products can pose serious health risks. These by-products have made headlines across Canada, and documentation of this research is available for your perusal should you wish to conduct your own.

Taking care of your water with a filtration system eliminates your dependence on a supplier and eliminates health risks.

Bottled water is a good alternative if you want a better taste for drinking and cooking. Yet despite the fact that bottled water is usually of good quality, federal standards for bottled water are no stricter than for tap water. This means that bottlers are only required to test their product for a handful of the hundreds of known contaminants. That said, bottled water meets the quality standards of many people. However, there are other issues to consider, such as cost and practicality. It’s much cheaper to use a water treatment system when you consider the costs and time associated with bottled water. What’s more, a potable water system at home lets you use water for all kinds of purposes without rationing or requiring large storage space. Drinking water systems are convenient, providing you with top-quality water in the comfort of your own home when you want it, at a price per liter considerably lower than bottled water. If you take the time to study the benefits, you’ll discover that a good home filtration system will give you water of equivalent or superior quality to bottled water at a fraction of the cost.

Another problem with bottled water is its dubious impact on the environment, when we consider the unnecessary costs of plastic production, transport and recycling or wasting empty bottles.

Studies have shown that the minerals in the water you drink contribute nothing to your health, and may even be present in forms your body cannot absorb. Minerals in inorganic form pass through the body, as opposed to organic minerals, which are rapidly absorbed for use by the body. It’s far better for you to adopt a healthy, balanced diet that provides adequate amounts of important vitamins and minerals. Unfortunately, the myth that drinking water containing minerals is good for you is a concept supported by “mineral water” companies. In fact, the Water Quality Association, the trade association for the water treatment industry, prohibits health claims in its members’ information literature and advertising.

Keep in mind, water is an excellent catalyst for our body’s needs. It’s impossible to be selective about what you remove. Better to remove everything and add what you need and can control (vitamins, flavors, environmental soap, etc.).


Puribec can provide water analysis for hardness, iron, pH and total dissolved solids, usually free of charge. Depending on the laboratory equipment he uses, he may be able to perform other tests. He can also refer your water sample to a specialized water testing agency for further analysis. The Puribec team can then help you read and interpret the results, and suggest treatment solutions if necessary.

Our warranties are transferable to new owners, or may continue to apply to the unit “wherever you go” if you decide to take it with you.


Did you know that your hot water tank is the second biggest energy consumer in your home? It’s true! Only your heating and air-conditioning system uses more energy than it does. Scale deposits caused by hard water can coat the inside of a water heater and dramatically reduce its heating efficiency. Greater energy consumption and higher electricity bills are to be expected when the appliance has to heat its water through a layer of rock. According to a study commissioned by the Water Quality Research Council and produced at New Mexico State University, a water heater loses between 22 and 30 percent of its efficiency in hard water, unnecessarily increasing your energy bill. With fresh water, you’ll not only protect your hot water tank and extend its life… you’ll also save on electricity.

Kinetico’s whole-house water treatment system works without electricity. There’s nothing to plug in, no buttons to push, clocks to set and reset or adjustments to make. There will be no increase in your electricity bill. You won’t have any problems with power cuts or surges. Best of all, there are no expensive electrical components to repair or replace.


Get a quote now to meet your needs.

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